WHEN YOU COME UNDER THE CARE OF VEMSA, YOU GET: ✔ senior emergency medicine specialist assessment ✔ tailored management plan ✔ pharmacy e-prescription where indicated ✔ medical certificate where required ✔ pathology or imaging referral where indicated ✔ bulk billed follow-up consultations ✔ streamlined referral to another specialist on the VEMSA network where indicated | Eligible Medicare patients pay from $49.15 out-of-pocket | Bulk billed 11:00 pm–1:00 am | $49.15 out of pocket overnight until 7:00 am | $89.00 initial consultation at all other times | All consultations with a referral letter are bulk billed.

VEMSA, Australia’s trusted virtual ED

VEMSA is changing the way virtual emergency healthcare works in Australia. Founded by an emergency doctor who understands the limitations of the Australian healthcare system, we are a new generation of virtual ED.

Why trust VEMSA? When you or a loved one need urgent medical attention without the long wait at a hospital emergency department, VEMSA is here – day or night, Australia-wide.

Continuity of care

Virtual healthcare is often a one-off, transactional interaction. But with VEMSA, our clinicians provide ongoing care where appropriate, so that they get to know you and you get to know them – just like you do when seeing a doctor regularly in person. Our secure centralised database is accessible anywhere in Australia by authorised VEMSA clinicians, so you get the same quality care by a doctor who knows your medical history no matter where you are in the country.

A growing network of specialists

Not only does VEMSA give you immediate attention from an emergency specialist doctor whenever you need it, but you also get access to a network of other medical specialists for referral where needed, including respiratory specialists, gynaecologists, neurologists, cardiologists, paediatricians, geriatricians, and more. Where you may be waiting months for a face-to-face appointment with a specialist, with VEMSA you may be seen within days.

Clinician-founded and clinician-led

Dr Karim Moussa MBBCh FACEM is a Fellow of the Australasian College of Emergency Medicine and practising emergency physician across both private and public Australian hospitals. He created VEMSA with a vision for a virtual emergency healthcare service built on patient trust and genuine clinical responsibility, not rushed one-off interactions driven by high volume and financial profit. 

Multidisciplinary, team-based care

VEMSA is more than a virtual emergency department, it delivers a hospital-style multidisciplinary approach to care, connecting patients with emergency physicians and specialist teams through a coordinated virtual care model. Our system is designed for coordination and collaboration, with clear communication between your virtual specialist and your referring doctor and care team, including a professional handover between clinicians where appropriate so that nothing slips through the gaps.

Find out more about how VEMSA works →

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