Australia’s Virtual Emergency Department Australia-wide, specialist-led virtual emergency care that sees you through from beginning to end.

VEMSA is an Australia-wide virtual ED, providing specialist-led emergency care for non-life-threatening conditions including both urgent and minor health concerns, general medical advice, as well as medication scripts (where appropriate), pathology or imaging requests, and medical certificates.

VEMSA is here for when you have…

  • Mild to moderate respiratory symptoms
  • Pain and discomfort (including lower back pain)
  • Stomach, bowel, and urinary problems
  • Cardiovascular issues
  • Neurological symptoms
  • Minor injuries and wounds
  • Infections and fever
  • Mild allergic reactions and insect bites or stings
  • An illness requiring a medical certificate
  • A condition requiring blood tests or imaging
  • Suspected leg clots (DVT)
  • Mental health concerns
  • Medication questions or side effects
  • Women’s health concerns
  • General health issues

Find out more about when to contact us →

If you or someone close to you is experiencing symptoms of a stroke (facial drooping, arm weakness, speech difficulty), fit (seizure), sudden chest pain, loss of consciousness, severe difficulty breathing, uncontrolled bleeding, major trauma, or other life-threatening condition CALL TRIPLE ZERO IMMEDIATELY.

How VEMSA works

  1. Start your video telehealth consultation by clicking Start Consultation Now. No health concern is too minor.
  2. Undergo a virtual clinical assessment with an experienced emergency-trained clinician, with emergency specialist (FACEM) support immediately available whenever required.
  3.  If needed, you can be urgently referred to another specialist of the relevant field on our VEMSA network or referred to a physical hospital (private or public), with the referral or hospital admission coordinated by your emergency doctor.
  4. Follow up virtually with your emergency medicine specialist as often as needed until your initial health concern has resolved. 

Find out more about how VEMSA works →

Need urgent medical advice?

Click the button below to start your secure video telehealth consultation with an emergency-trained clinician.

Start Consultation Now