Non-life-threatening illnesses or accidents, including minor injuries, medical certificates, scripts, and general medical advice.
If your situation is life-threatening, please call Triple Zero (000)
VEMSA is an Australia-wide virtual emergency department operating 24 hours, seven days a week, providing specialist-led emergency care for non-life threatening conditions including both urgent and minor health concerns, general medical advice, as well as medication scripts, pathology or imaging requests, and medical certificates. All our clinicians are highly trained in telehealth, and emergency medicine specialist input is immediately available as required.
We go beyond initial management, offering specialist referral, ongoing follow-up, facilitate hospital admission, and provide post-discharge care where needed.
All consultations with our emergency medicine specialists are bulk billed with no out-of-pocket costs.
Consultations with a non-emergency medicine specialist on the VEMSA network may incur additional fees.
Virtual consultations with emergency-trained clinicians for urgent, non-life threatening conditions.
Find out more →Diagnosis and management of asthma attacks, skin infections, lower back pain, suspected deep vein thrombosis, sprains and strains, headaches, and more.
Find out more →Expert care and reassurance for your little ones, including for conditions such as croup, minor fractures, vomiting, mild allergies, and fever.
Find out more →Compassionate medical support for anxiety, depression, and other acute mental health conditions.
Find out more →Pharmaceutical prescriptions provided by AHPRA-registered, Australian-based doctors where appropriate and clinically indicated.
Find out more →Official medical certificates provided by AHPRA-registered, Australian-based doctors where appropriate and clinically indicated.
Find out more →Ongoing virtual review and follow-up with your emergency doctor after the initial acute problem has been managed.
Find out more →Timely escalation through the healthcare system where required, including specialist referral or coordination of hospital admission.
Find out more →
Click the “Start Consultation” link.
You’ll complete a short registration and informed consent form, then receive an SMS and email link to join a secure video consultation.
You might be seen by an intake clinician before your consultation with one of our emergency doctors (typically within minutes).
Immediately after your consultation, we can provide:
Our team is available 24/7 after your consultation if needed.
We can:
If needed, we can connect you with a specialist from the VEMSA specialists network, often within a few days depending on the specialty and availability.