Mental Health Support Contact VEMSA when you need mental health support

VEMSA provides medical assessment and support for mental health concerns where urgent clinical review, medication management, or escalation is required.

Get compassionate professional medical support with VEMSA for mental health concerns

Whether you have a diagnosed mental health condition and need afterhours medical support, or have been feeling emotionally low for some time and have now decided to seek help, VEMSA is here for you. In addition to experienced emergency specialist doctors, our VEMSA network includes a wide range of other specialty fields for referral when required, with psychiatry coming soon. 

VEMSA’s virtual emergency medical service is not appropriate for responding to acute suicide risk or psychotic episodes that pose a risk of physical harm to the patient or bystanders – please call Lifeline Australia on 13 11 14 or the police on Triple Zero. 

Our experienced clinicians can provide immediate virtual support for mental health concerns including:

  • Anxiety
  • Depression
  • Medication-related mental disturbances, such as mood swings, hallucinations, or delirium 
  • Accidental medication or drug overdose for stable, non-critical patients – if you or someone you are caring for has taken an overdose of medication or drugs and are unresponsive, or having difficulty breathing or seizures, call Triple Zero.

…and more, including medication adjustments or referral for a virtual psychiatry consultation if clinically indicated. 

If you or someone you are caring for has taken an overdose of medication or drugs and are unresponsive, or having difficulty breathing or seizures, call Triple Zero, the Poisons Information Centre on 13 11 26, or attend a hospital emergency department immediately.

Find out which conditions are suitable for urgent care with VEMSA →

Our ServicesVEMSA provides emergency-adjacent virtual care designed to reduce unnecessary emergency department presentations while ensuring patient safety.

Urgent Care Consultations

Virtual consultations with emergency-trained clinicians for urgent, non-life threatening conditions.

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Minor Injuries and Acute Illnesses

Diagnosis and management of asthma attacks, skin infections, lower back pain, suspected deep vein thrombosis, sprains and strains, headaches, and more.

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Paediatric Care

Expert care and reassurance for your little ones, including for conditions such as croup, minor fractures, vomiting, mild allergies, and fever.

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Mental Health Support

Compassionate medical support for anxiety, depression, and other acute mental health conditions.

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Online Prescriptions

Pharmaceutical prescriptions provided by AHPRA-registered, Australian-based doctors where appropriate and clinically indicated.

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Online Medical Certificates

Official medical certificates provided by AHPRA-registered, Australian-based doctors where appropriate and clinically indicated.

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Post-Acute and Ongoing Care

Ongoing virtual review and follow-up with your emergency doctor after the initial acute problem has been managed.

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Specialist Consultations and Referrals

Timely escalation through the healthcare system where required, including specialist referral or coordination of hospital admission.

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Need urgent mental health support?

Start your virtual consultation with a trained clinician now by clicking the link below. You will need a device with a working camera and internet connection, and a valid Australian Medicare card.

Your emergency specialist consultation is entirely bulk billed; referral to another specialist if required to escalate your care may attract an additional fee with Medicare rebate.

Find out more about what to expect at your consultation and VEMSA’s fees →

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