VEMSA, Australia’s trusted virtual ED

VEMSA is changing the way virtual emergency healthcare works in Australia. Founded by a senior emergency doctor who understands the limitations of the Australian healthcare system, we are a new generation of virtual ED.

Why trust VEMSA? When you or a loved one need urgent medical attention without the long wait at a hospital emergency department, VEMSA is here – day or night, Australia-wide.

Continuity of care

Virtual healthcare is often a one-off, transactional interaction. But with VEMSA, our clinicians provide ongoing care where appropriate, so that they get to know you and you get to know them – just like you do when seeing a doctor regularly in person. Our secure centralised database is accessible anywhere in Australia by authorised VEMSA clinicians, so you get the same quality care by a doctor who knows your medical history no matter where you are in the country.

A growing network of specialists

Not only does VEMSA give you immediate attention from a senior emergency specialist doctor, but you also get access to a network of other medical specialists for referral where needed, including respiratory specialists, gynaecologists, neurologists, cardiologists, paediatricians, geriatricians, and more. Where you may be waiting months for a face-to-face appointment with a specialist, with VEMSA you are seen within days.

Clinician-founded and clinician-led

Dr Karim Moussa MBBCh FACEM is a Fellow of the Australasian College of Emergency Medicine and practising emergency physician across both private and public Australian hospitals. He created VEMSA with a vision for a virtual emergency healthcare service built on patient trust and genuine clinical responsibility, not rushed one-off interactions driven by high volume and financial profit. 

Multidisciplinary, team-based care

Multidisciplinary, team-based care

VEMSA is more than a virtual emergency department, it delivers a hospital-style multidisciplinary approach to care, connecting patients with emergency physicians and specialist teams through a coordinated virtual care model. Our system is designed for coordination and collaboration, with clear communication between your virtual specialist and your referring doctor and care team, including a professional handover between clinicians where appropriate so that nothing slips through the gaps.

Find out more about how VEMSA works →

Need urgent medical advice now?

Click the button below to start your secure telehealth consultation with an emergency-trained clinician.