Australia’s Virtual Emergency Department Australia-wide, specialist-led virtual emergency care that sees you through from beginning to end.
VEMSA is an Australia-wide virtual ED, providing specialist-led emergency care for non-life-threatening conditions requiring urgent attention.
- All our clinicians are highly trained, AHPRA-registered, and Australia-based
- Our VEMSA emergency specialist doctors have all earned their Fellowship from the Australasian College of Emergency Medicine (FACEM)
- No referral needed
- Guidance through appropriate escalation pathways, including specialist referral or hospital admission or hospital-in-the-home service when available
- Continuity of care with unlimited follow-ups as needed with your emergency doctor
VEMSA is here for when you have…
- Mild to moderate respiratory symptoms
- Pain and discomfort (including lower back pain)
- Stomach, bowel, and urinary problems
- Cardiovascular issues
- Neurological symptoms
- Minor injuries and wounds
- Infections and fever
- Women’s health concerns
- Mild allergic reactions and insect bites or stings
- Suspected leg clots (DVT)
- Mental health concerns
- Medication questions or side effects
- General health issues
Find out more about when to call us →
If you or someone close to you is experiencing symptoms of a stroke (facial drooping, arm weakness, speech difficulty), fit (seizure), sudden chest pain, loss of consciousness, severe difficulty breathing, uncontrolled bleeding, major trauma, or other life-threatening condition CALL TRIPLE ZERO IMMEDIATELY.
How VEMSA works
- Start your telehealth consultation with an emergency-trained clinician.
- Undergo a clinical assessment with the clinician, escalating to a virtual consultation with a FACEM emergency medicine doctor if required, and receive a management plan.
- If needed, you can be urgently referred to another specialist of the relevant field on our VEMSA network or referred to a physical hospital (private or public), with the referral or hospital admission coordinated by your emergency doctor.
- Follow up virtually with your emergency medicine specialist as often as needed until your initial health concern has resolved.
Find out more about how VEMSA works →
