Conditions Safely Managed Virtually VEMSA provides specialist-led virtual emergency care for urgent but non-life threatening conditions. This covers a wide range of symptoms and health conditions that don’t warrant spending hours waiting in a hospital ED but do need more urgent attention than can typically be provided by a GP.
You will be directed to call Triple Zero or present immediately to a hospital emergency department if you or the person you’re caring for is experiencing symptoms of a stroke (facial drooping, arm weakness, speech difficulty), sudden chest pain, loss of consciousness, severe difficulty breathing, uncontrolled bleeding, major trauma, or other life-threatening condition.
Health concerns that can be safely managed virtually with VEMSA
Breathing & chest symptoms
- Shortness of breath (mild to moderate)
- Asthma flare-ups
- COPD flare-ups
- Chest infections
- Flu-like illness
- COVID-19
- Persistent cough or wheeze
- Bronchiolitis or croup (children)
Pain & discomfort
- Abdominal pain
- Back pain
- Headache or migraine
- Limb or joint pain
- Soft tissue injuries
- Pain following minor injury or strain
Stomach, bowel & urinary problems
- Nausea and vomiting
- Diarrhoea
- Constipation
- Urinary tract infections (UTIs)
- Unusual urinary urgency, frequency, or night-time urination
- Prostate-related urinary symptoms
Heart & circulation
- Palpitations
- High blood pressure (hypertension)
- Mild light-headedness
- Suspected deep vein thrombosis (leg swelling, pain, redness)
Neurological symptoms
- Mild head injury
- Seizures
- Mild dizziness or light-headedness
- Headache
Injuries & wounds
- Minor fractures
- Cuts, lacerations, and skin tears
- Minor burns
- Sprains and soft tissue injuries
Infections & fever
- Fever
- Chest and respiratory infections
- Skin and wound infections
- Urinary infections
- Flu-like symptoms
Women’s health
- Mild vaginal bleeding
- Early pregnancy bleeding
- Menstrual problems
- Early mastitis
Skin conditions, allergies & bites
- Rashes
- Swelling
- Mild allergic reactions
- Insect stings or bites
- Spider bites
Ear, nose, throat & eye problems
- Mild nosebleeds
- Suspected tonsillitis
- Ear pain or infections
- Eye irritation or infection
Mental health support
- Anxiety
- Depression
- Medication-related mental health concerns
- Accidental overdose (non-critical, stable patients)
Chronic & general health concerns
- Diabetes-related issues
- Chronic back pain
- Cancer-related symptoms
- Dementia-related concerns
- Falls or mobility issues
- Worsening of known chronic conditions
Medication concerns & test results
- Medication questions or side effects
- Review of abnormal pathology or imaging results
- Treatment plan adjustments
- Care coordination, including specialist or hospital referral