Trust and Information Patient safety and privacy, and robust clinical governance are paramount at VEMSA. We adhere to all Australian medical regulations and standards relevant to the services we provide, including the AHPRA Medical Board guidelines for telehealth consultations and Medicare billing requirements.

Patient information

What you need to know when you use VEMSA’s services, including eligibility and accessibility

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Conditions safely managed virtually

A comprehensive list of which health concerns can safely and effectively be managed remotely by an emergency specialist doctor

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Safety, escalation, and clinical governance

The framework we abide by when upholding patient safety, following escalation pathways, managing risk, and continuously improving the care we provide

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Privacy, data security, and Australian compliance

Read our policies on privacy, data security, and how we ensure we remain compliant with Australian healthcare laws and regulations governing our service

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