VEMSA is an emergency medical service delivered entirely remotely, with escalation and referral to in-person care where appropriate. We are founded by a Fellow of the Australasian College of Emergency Medicine (FACEM) emergency medicine specialist with extensive experience across the Australian healthcare system and a deep understanding of its strengths and limitations.
Meet VEMSA founder, Dr Karim Moussa MBBCh FACEM →
We exist to provide timely and specialist-led virtual care, accessible Australia-wide, to anyone with a Medicare card. Through VEMSA, you can access prompt senior emergency medical advice when your health concern requires urgent assessment, but may not need immediate in-person hospital care.
Prior to connecting with an experienced clinician, we will securely collect your personal details, and ask you to review and agree to the relevant consent forms. With your permission, your consultation notes can be shared with authorised clinicians and clinical teams to support continuity of care.
Your initial virtual consultation with the clinician will involve a structured clinical assessment. Where additional expertise is required, your care is escalated promptly to a senior emergency medicine specialist.
If further assessment is required, your care is escalated to a senior emergency medicine specialist for specialist-level review. Your emergency doctor will guide diagnosis, management, and next steps, including further investigation, specialist input, or hospital attendance where appropriate.
Once the acute phase has been managed, VEMSA provides ongoing virtual follow-up with your emergency medicine specialist as clinically required, related to the same health concern.
Follow-up may include review of progress, discussion of results, and reassessment if symptoms change or worsen. If at any point you are concerned about deterioration or unsure about your care plan, you can contact VEMSA for further review.